Legal
Oga Joe (“Oga Joe”, “we”, “us”, “our”) provides a platform that helps users request car part pricing and delivery services from verified vendors. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application and related services (the “Service”).
Effective Date
February 20, 2026
Last Updated
February 20, 2026
If you do not agree with this Privacy Policy, please do not use the Service.
1) Information We Collect
A. Information you provide
When you create an account or use the Service, we may collect:
- Name, email address, phone number
- Profile and account details (e.g., saved addresses, saved vehicles)
- Request details you submit (e.g., parts list, quantity, quality, notes to vendor)
- Support messages you send to us (including attachments, if any)
B. Transaction and service information
To operate the marketplace and show your activity in-app, we may collect:
- Orders/requests history, quotes, statuses, timestamps
- Wallet activity (if you use wallet features), such as balances and transaction records
- Delivery details (delivery address, delivery status timeline)
C. Payment information
Payments may be processed by third-party payment providers (e.g., Paystack, Apple, Google, banks). We do not collect or store your full card number or banking credentials when payments are entered inside the provider’s secure flow. We may receive payment confirmations such as:
- Payment status (successful/failed)
- Amount paid
- Reference/transaction ID
- Time/date
D. Device and app information
We may collect:
- Device identifiers (e.g., device model, OS version)
- App events and diagnostics (crash logs, performance data)
- IP address and basic network info
- Promo eligibility signals (for first-request promo abuse prevention, including device-based checks where applicable)
Note: If you use analytics or crash reporting SDKs (e.g., Firebase), they may also collect device/app diagnostics.
2) How We Use Your Information
We use information to:
- Create and manage your account
- Process requests and show quotes, status updates, and delivery tracking
- Enable wallet funding and transaction history (where applicable)
- Prevent fraud, abuse, and promo misuse
- Communicate with you (service updates, support, important notices)
- Improve app reliability, performance, and user experience
- Comply with legal obligations
3) How We Share Your Information
We do not sell your personal information.
We may share information only as needed to provide the Service:
A. With vendors and delivery partners (service providers)
To fulfill your request, we may share relevant details such as requested parts/specifications, delivery location (if selected), and contact details when needed for fulfillment.
B. With payment processors
We share what is needed to process payments and confirm transactions (e.g., amount, reference).
C. With analytics and infrastructure providers
We may use trusted vendors to host data, monitor performance, and support operations.
D. For legal and safety reasons
We may disclose information if required by law, court order, or to protect rights, safety, and prevent fraud.
4) Data Retention
We keep your information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
If you request account deletion, we will delete or anonymize personal data where possible, except where we must retain certain records for legal, fraud-prevention, accounting, or dispute reasons (e.g., transaction logs).
5) Account Deletion
You may request deletion of your account by contacting [email protected].
When deletion is processed:
- Your profile information (like name/email) may be deleted or anonymized.
- Records like requests/orders/transactions may be retained in an anonymized form or retained where legally required (e.g., financial reconciliation, fraud prevention).
6) Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7) Children’s Privacy
Oga Joe is not intended for children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.
8) International Transfers
Your information may be processed in countries other than where you live, depending on where our service providers operate. We take steps to protect your information consistent with this Policy.
9) Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, or update your information
- Request deletion
- Object to certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, contact [email protected].
10) Third-Party Links and Services
The Service may link to third-party sites or services. Their privacy practices are governed by their own policies. We are not responsible for third-party privacy practices.
11) Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will post the updated policy and update the “Last Updated” date.
12) Contact Us
If you have questions or requests about this Privacy Policy, contact:
Oga Joe
Email: [email protected]
Rights Owner: 2026 Rinse Creative Lab
